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Managed Services Help Desk Technician
Job ID: 67838 Job Views: 2,462
Location: Chicago, Illinois
Job Category: Consulting Jobs
Employment Type: Full time Salary: $ 65,000 per year
Posted: 08-13-2018

Job Description:

Managed Services Help Desk Technician

$45-$65K plus bonus

 

This is a full time permanent position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and throughout the Chicago area and suburbs when necessary. Position will be a combination of remote and on-site support.

 

Responsibilities:
-Manage a client base and support small homogeneous local area networks (LANs).
-Provide first tier support and troubleshooting of user endpoint issues, provide end user training, and perform routine administrative functions including new user account provisioning, password reset requests, workstation migrations, and hardware support tasks.
-Design and implement IT solutions for client base.
-Monitor client systems performance and reliability.

 

Job Requirements:

 Qualifications:
-3+ years of information technology experience.
-Experience working directly with end-users.
-Windows Desktop experience.
-Ability to perform basic support tasks for small homogeneous local area networks (LANs).
-Familiarity with the configuration and operation of desktop computers on LANs including the installation and configuration of common software applications such as Microsoft Office, SQL, Anti-Virus, and backup software.
-Familiarity with the setup of basic Internet connections, and the administration requirements of small offices.
-Excellent written and verbal communication skills with the ability to provide a high level of customer service.
-Excellent problem solving skills.
-Reliable means of transportation.

Keywords: Chicago IL Jobs, Managed Services Support Engineer, Windows, Desktop Support, LAN, MS Office, SQL, Anti-Virus, Backup Software, Chicago Recruiters, IT Jobs, Chicago Recruiting

If you are an employer and recruiting for similar IT professionals / positions, please contact our Technical Recruiters at Next Step Systems http://www.nextstepsystems.com/employers_submit_gg.htm. We are a national IT Recruiting Firm / Agency specializing in full-time direct hire Information Technology employment opportunities.

No Corp-To-Corp Or Third Party Recruiters; W-2 Direct Hire Only.




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